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  • Full Time
  • Remote

The Home Office Underwriting Manager strategically provides multi line oversight, management and guidance to ensure the company’s underwriting policies, guidelines, and procedures deliver profitability and ease of doing business. Responsible for authority delegation, documentation, and monitoring.  HO Underwriting Manager will enhance the organization’s overall underwriting excellence and acting as an underwriting expert for Core, Specialties, and Programs is expected. Will lead team member(s) to become the coverage, policy, and UW expert(s) needed to support our commercial business.

As the Home Office Underwriting Manager, you will be responsible for the following:

  • Contributes to the development and oversees implementation of the company’s Underwriting guidelines, philosophies, risk appetites, priorities, procedures, and best practices.  Segments serviced include Core, Programs, and Specialty.
  • Contributes to the development and implements strategies regarding the design, pricing, underwriting to ensure profitable growth across the business.
  • Provides expertise for the Underwriting Department, with an ability to work effectively with field Underwriters in a collaborative manner.
  • Appropriately challenges, motivates and mentors underwriting team to assure excellence in underwriting quality, profitability and productivity.
  • Serves as technical underwriting expert in Property & Casualty lines.
  • Recommends strategy for underwriting policy, including all changes to underwriting guidelines and procedures.
  • Coordinates communication of changes to underwriting guidelines and procedures to internal staff and external customers.
  • Provides input on third party vendors including ongoing review of current and potential relationships.
  • Develops and maintain Letters of Authority.
  • Serves as a liaison to State Insurance Departments and other regulatory entities for all underwriting compliance related matters.
  • Responds to regulatory inquiries and/or administrative actions related to company underwriting policies and procedures and compliance with state-specific regulations.
  • Oversees Underwriting portion of Department of Insurance Market Conduct Examinations; coordinates reviews of previous Market Conduct Examinations findings to assess current regulatory/market conduct exposures.
  • Partners with internal departments to establish action plans for corrective action of examination criticisms and/or audit findings; implements action plans and monitoring activities.
  • Partners with HO Underwriting Quality Assurance/Audit and Training to develop compliance audit criteria and metrics, including state compliance audits, targeted audits, and the review of previous market conduct findings; assesses current compliance with regulatory/market conduct exposures across the various  lines of business and jurisdictions; and ensures deficiencies are communicated and corrections are addressed.
  • Partners with HO Underwriting Quality Assurance to develop portfolio audit criteria and metrics.
  • Reports regularly to leadership on both internal and external regulatory risks.
  • Manages underwriting vendor relationships as required.
  • Owns the maintenance of the Underwriting Guidelines Library to ensure a complete and accurate repository of all Underwriting Guidelines for the organization.

Education and Experience:

  • Bachelor’s degree, or equivalent combination of education and/or experience required.
  • CPCU preferred.
  • Ten years of underwriting experience in an insurance company, preferably in a Regional or Home Office underwriting management capacity.
  • In depth knowledge of commercial multi lines including: property, general liability, auto, workers compensation, excess/umbrella, inland marine and specialty coverages.
  • Some experience in Excess & Surplus lines is a positive.

Compensation & Benefits Package:

  • Competitive Salary + Bonus.
  • 401K includes a match up to 6% at 100%.
  • Full Benefits Package including several health insurance plan options.
  • Generous time off program including; personal, holiday, and volunteer paid time off.
  • Flexible work schedules.
  • Educational assistance program.
  • Company sponsored community volunteer opportunities.
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"Brad, was a great Partner for Me and did an amazing job pre-screening amazing candidates for me. I couldn't be happier with the fantastic talent I now have after working with Brad."

Jeff Lumpp - President at Hylant

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"I had sworn off working with recruiters, until I began working with Brad Rowe. Since then, Brad was able to find us multiple candidates, and we have hired two of them over the last 6 months. PCIA is growing - we need qualified candidates, and Brad has found them for us! I even have an interview with a third possible person tomorrow."

Mike Cosgrove - CEO at Professional Concepts Insurance Agency, Inc.

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Richard Brummel - Insurance Nerd / Leadership Geek

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"Brad is the best recruiter I have ever worked with. He is very knowledgeable about the industry he represents and can speak intelligently about the details. He is prepared, does his homework, delivers, and follows up. I appreciated his professionalism and attention to the human transaction. We have been and will continue to stay in touch because he is one of the great ones out there. Thank you for all you do Brad."

Michelle Viscuso CPCU, AU, AIS, AINS - Senior Field Manager at Frankenmuth Insurance

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Courtney Deemer - District Sales Manager at Motorists Insurance Group

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"Brad was very professional and great to work with. He helped me find an amazing Underwriting candidate for a growing carrier that had pretty much spoken to the entire state of Michigan. I would definitely work with Brad again on future searches."

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Stephanie Anderson - Underwriting Manager at SET SEG

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Kelly Komendera - Account Manager at Professional Concepts Insurance Agency, Inc.

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Tyler Polendo - Account Executive at PCIA

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"Working with Brad has been a great experience! Brad is an absolute professional who you can fully trust to work in your best interest. He has always been honest in his efforts and opinion, and carried himself with class. I definitely recommend Brad to anyone considering or needing his assistance."

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Brenda Baty - Insurance Professional | Client Service Manager at Hylant

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"I would recommend anyone in the insurance industry have a conversation with Brad, even if you are not looking to make a change. I got to know Brad because of his involvement with Olivet College and his dedication to improving opportunities for future graduating classes. Through building of a professional relationship he was able to identify what makes me tick, and the high level of specific services I strive to provide clients. Then Brad approached me about a prospective employer that shared the same views and motivations for client success that I did, he was absolutely right! The employer and I were both on the same page and made a natural, smooth transition. Now a month later I am so happy at the new company and it is a VERY comfortable fit. It serves to show just how well Brad not only knows his clients, but the agency's he is recruiting for!"

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